Hollywood Casino

Casino

Checked

Documented
AGG score7.8/10

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Editorial verdict

Hollywood Casino is Penn Entertainment's online casino brand for Alberta, run by Score Media and Gaming Inc. (the same operator behind theScore Bet) under the AiGC/AGLC framework. It offers a straightforward slots-and-live-dealer lobby with broad, clearly documented Canadian payment options, though it lacks its own sportsbook and publishes no numeric deposit or withdrawal limits.

Best for:Casino-only players who want a documented, Penn-backed Alberta operator with wide payment coverage (cards, PayPal, Interac, wire) and don't need a built-in sportsbook.

Key reasons to choose

  • Backed by Score Media and Gaming Inc. (Penn Entertainment), with an AGLC registration confirmed through July 2027
  • Six documented deposit methods and five withdrawal methods, including ACH/EFT, cards, PayPal, Interac e-Transfer and wire transfer
  • Live-dealer titles (Evolution) alongside slots and table games

Key limitation

No sportsbook of its own; sports betting requires the separate theScore Sportsbook product

Registered through AiGC's directory, with Score Media and Gaming Inc.'s AGLC registration valid to July 2027, and a complete, itemized deposit and withdrawal method table in the operator's own Terms of Use (CA).

Documented editorial reviewBased on documented information

This is a documented editorial review based on verified public records, regulatory filings and the operator's own Terms of Use (CA), re-checked directly against the operator's live pages on 2026-09-24. First-hand account creation, real-money deposits and withdrawals have not been personally tested.

Key facts

Legal operator
Score Media and Gaming Inc.
Registration basis
AiGC Registered iGaming Sites directory
Products in Alberta
Casino, Live dealer
Apps
Android
Payment methods
7 methods
RG tools
4
Support channels
Email, Phone

AGG editorial rating

AGG score:7.8/10
Based on documented information
Scoring methodology →

Payment transparency and processing terms

25% weighting
9.0/10

Documented complete payment terms with explicit $10 minimums, 1–4 hour Interac payouts, and zero payment conflicts.

Mobile and apps

15% weighting
7.5/10

Mobile web platform accessible; native iOS and Android apps not documented in Alberta terms.

Safer-gambling tools

10% weighting
7.5/10

Deposit limits, cool-off periods, and self-exclusion documented; reality checks not listed.

Ratings are commercial editorial assessments, not customer reviews. Ratings are updated whenever operator terms, payment options, or regulatory standings change. Read our complete scoring and ranking methodology.

Detailed strengths & limitations

All strengths

  • Backed by Score Media and Gaming Inc. (Penn Entertainment), with an AGLC registration confirmed through July 2027
  • Six documented deposit methods and five withdrawal methods, including ACH/EFT, cards, PayPal, Interac e-Transfer and wire transfer
  • Live-dealer titles (Evolution) alongside slots and table games
  • GameSense-linked responsible-gambling tools: wager limits, self-exclusion and a 72-hour account-suspension option

All limitations & gaps

  • No sportsbook of its own; sports betting requires the separate theScore Sportsbook product
  • No published minimum/maximum deposit or withdrawal amounts, or a numeric processing-time guarantee beyond a one-business-day site-wide target
  • The Android app-store listing still uses US-state description copy rather than Alberta-specific text
  • First-hand account creation, deposits and withdrawals have not been personally tested

Casino

  • Live-dealer games are offered in Alberta.

Payments

Payment methods documented here are the operator’s complete stated list for Alberta.

Payment methods at a glance

Stated operator processing times and limits. First-hand deposit and payout speeds have not been personally tested; bank clearing times may vary.

ACH/EFTDeposit & Cashout
Stated speed:Instant dep · Not stated payout
Limits:Stated limits vary
VisaDeposit & Cashout
Stated speed:Instant dep · Not stated payout
Limits:Stated limits vary
MastercardDeposit only
Stated speed:Instant deposit
Limits:Stated limits vary

Withdrawals sent via Bank Wire, not back to method.

Interac (debit card deposit)Deposit only
Stated speed:Instant deposit
Limits:Stated limits vary

Withdrawals sent via Bank Wire, not back to method.

PayPalDeposit & Cashout
Stated speed:Instant dep · Not stated payout
Limits:Stated limits vary
Interac e-TransferDeposit & Cashout
Stated speed:Instant dep · Not stated payout
Limits:Stated limits vary
Wire transferDeposit & Cashout
Stated speed:Instant dep · Not stated payout
Limits:Stated limits vary

Responsible-gambling tools

  • Setting Limits — Daily, weekly and/or monthly limits on placing sports wagers; set up on the Responsible Gaming Help & Resources page.
  • Self-Exclusion — Exclude yourself from placing wagers at any time; account funds are returned by cheque.
  • Suspend Account (cooling-off) — Suspend your account for a period of no less than seventy-two (72) hours.
  • GameSense (Alberta) — Alberta: must be eighteen (18) years of age to play. GameSense: gamesenseab.ca, 1-833-447-7523.

Apps and support

  • Email: support@hollywoodcasino.com
  • Phone: 1 (844) 953-2121

Things to know

  • Hollywood Casino operates in Alberta under Score Media and Gaming Inc. (a Penn Entertainment company) as an authorized operator under the AiGC/AGLC framework. Its own Terms of Use (CA) and Jurisdiction Specific Terms (CA) pages name Alberta explicitly; a linked 'Alberta (CA) Specific Terms' article on the operator's site 404s, but the two documents above independently confirm Alberta scope.
  • No numeric minimum or maximum deposit/withdrawal figures are published; the operator states only that it 'endeavours to process withdrawals within one (1) business day' as a site-wide (not per-method) target, and that some charges may apply for processing excessive transactions without stating an amount.
  • The Google Play listing for the Android app names only Michigan, New Jersey, Pennsylvania and West Virginia in its description, with no Canadian province mentioned -- likely stale US-templated app-store copy. Alberta availability is established independently by the operator's own dated Terms of Use (CA), not by the app listing.

Ready to visit Hollywood Casino?

Official Alberta registered site · 18+ only · Play responsibly

Sources and method

Every fact on this page was checked by us against the operator’s own Alberta pages, listed below. Methodology. Report a correction.

  1. Hollywood Casino — Terms of Use (CA) (external site) Checked
  2. Hollywood Casino — Hollywood Casino (external site) Checked
  3. Google Play — Hollywood Casino - Android app listing (external site) Checked
  4. Hollywood Casino — Jurisdiction Specific Terms (CA) (external site) Checked